Shipping & Returns

Returns Policy For goods incorrectly supplied or delivered defective (valid for 7 working days from receipt of goods)  For faulty goods under warranty (validity depends upon goods in question, please verify first) For goods incorrectly supplied or delivered defective: (valid for 7 working days from receipt of goods)  Either telephone us on 08448012250, or email returns - in order to obtain a returns authorisation number. Complete in full the back of your shipping note. Return the goods and shipping note back to: Returns Department System Integration & Support 309 London road Hazel Grove Stockport SK7 4PS 0844 801 2250 For goods under 1kg; use recorded postal delivery For goods 1kg+; use a courier service such as Parcel force (Tel: 08708-50-11-50 / www.parcelforce.com) Postage charges for faulty or incorrect items will be refunded at a maximum of £2.00 for recorded postal deliveries and £7 for courier. Items of 30kg+ will be collected by System Integration & Support. Once received back, faulty goods will be replaced with new or refunded at the customers’ discretion. System Integration & Support will aim to complete this within 30 days, stock permitting. For faulty goods under warranty: (validity depends upon goods in question, please verify first)  Either telephone us on 0845-601-2078, or email returns - in order to obtain a returns authorisation number. Complete in full the back of your shipping note. Return the goods and shipping note back to: Returns Department System Integration & Support For goods under 1kg; use recorded postal delivery For goods 1kg+; use courier service such as Parcel force (Tel: 08708-50-11-50 / www.parcelforce.com) All return postal and courier charges are the responsibility of the customer. Once received back, System Integration & Supportwill repair or replace the goods at their discretion. Faulty items will be returned back to the customer free of charge, non-faulty items will be charged and returned to the customer at the following rates: For goods under 1kg - £2.00 For goods 1kg+ to UK mainland - £10.00 For goods 1kg+ to non mainland UK - £30.00 System Integration & Supportwill aim to complete all repairs and replacements within 30 days, stock permitting. Vat: GB 923325248 Co. 06412393